Did you enter an incorrect or incomplete address with your order?
Not yet shipped
Has your order not yet been shipped? Please contact us as soon as possible with your order number and the correct address, and we will update it for you.
Already shipped
Is your order already on its way? In that case, you can often still change the delivery address yourself in the DHL app using your track & trace code. If that doesn't work, please contact us and we will see together what is still possible.